Matchbox Business collects your personal information in the following ways:
Matchbox Business receives and stores information you enter on our web site or have provided to us in registration or administration processes.
No personal information is collected when you browse our website anonymously. Personally identifiable information such as name, and contact details (e-mail addresses, telephone numbers) are only collected when you make an enquiry or sign up to our newsletter.
Information collected is kept for as long as it is needed to service your request or subscription for our newsletter. When your information is no longer needed for these purposes we will destroy or permanently render anonymous any information held about you.
primary purpose in collecting information from you is to enable us to fulfil
our business commitments to you in providing business matching services. We may
use the information you provide to help improve the services we deliver to you,
measure your interest in Matchbox Business services, inform you of other Matchbox
Business products and services or to comply with requirements under the law.
We may share your information with other parties (such as suppliers, agents and business alliance partners) who provide various services to Matchbox Business. These parties may be used to, amongst others, provide training, process data provided by you in the form of surveys, process ordes, provide marketing support, provide IT support and services, provide services and products not available to Matchbox Business, distribute, use or produce training materials, assess survey results, pass information to strategic partners or collect debts. Matchbox Business does not permit these parties to use information about you for any other purpose than to perform the services that Matchbox Business has instructed them to provide. Matchbox Business will not, without your consent, disclose personal information for any purpose (a Secondary purpose) other than for the main purpose (Primary purpose) of fulfilling our business commitments to you, except where:
(a) it is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity;
(b) the Secondary Purpose is related to the primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that we would use or disclose the information in the circumstances;
(c) Matchbox Business reasonably believes it is necessary to prevent any serious and imminent threat to any person’s life, health or safety or the public’s health or safety. Matchbox Business will not otherwise disclose your personal information to any other party without your consent.
Business will use all reasonable endeavours to ensure that you provide personal
information in a secure environment and when the information is no longer
needed it will be destroyed or permanently rendered anonymous.
We also take care to ensure that we have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of your user data under our control.
Notwithstanding the fact that we take all reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose on-line.
Matchbox Business imposes strict rules on its employees who have access either to the databases that store your user information or to the servers that host our services and while we cannot guarantee that any unauthorised access, disclosure, loss, misuse or alteration to your data will not occur, we will take all reasonable steps to prevent such unfortunate occurrences. You accept the inherent security implications of dealing on-line over the Internet and will not hold Matchbox Business or its agents or suppliers responsible for any breach of security.
We receive the internet protocol (“IP”) address of your computer. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show your local information for plug in telephone software and currency conversion systems based on your location.
Business attempts to ensure that all personal information collected and stored
in its database systems is correct and accurate. If at any time you wish to
change personal information that is incorrect or wish to have your personal
information deleted, please contact through our web site. Unless personal
information is required for administrative or legal reasons we will take all
reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time. All our staff will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
For any privacy issues or concerns contact;
PO Box 681, Miranda, NSW 1490
Subject to obtaining your prior consent, Matchbox Business may use your personal information for the purpose of providing you with special offers or promotions, you may find of interest, important changes to the functionality or content of our web site, or information on new products or services to be offered by Matchbox Business or our business partners. We communicate with you through email with push notifications such as 1) welcome communications – informing you about how to best use Matchbox Business’s services, 2) email verifications, 3) confirmation of posting a request as part of our services and 5) payment summary or tax invoice.
These messages will be sent to you based on your provided information or by actions taken by members such as click actions. If you do not wish to receive this form of communication, please contact our office and we will make the change to our records. We will not charge you for giving effect to such a request and will take all reasonable steps to meet your request at the earliest possible opportunity.
Matchbox Business tracks the open rate of your e-mails to help improve the quality and relevance of offers and communication messages. You can also opt out of promotional messages by sending a request to Matchbox Business. Please be aware that you cannot opt out of receiving service messages from Matchbox Business.
Matchbox Business will use all reasonable endeavours to protect and keep confidential any personally identifiable information in its possession in relation to its requesters, subscribers or website visitors. If any confidential or personally identifiable information is accessed by a third party, whether by negligence or otherwise of Matchbox Business, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, Matchbox Business is not liable for any loss, damage, costs, liability or other form of contribution.
We are constantly improving the Matchbox Business website and the tools you can use to manage the data that you provide to us. Please refer to this page from time to time to see any new policies about the use of these new features.
When you visit Matchbox Business or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.